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Return Policy

Return Policy

At Health911 we are dedicated to bringing you exceptional quality products and service. Our return goods policy is outlined below.

Any unopened product may be returned within 30 days of receipt.

When your order arrives, please examine it carefully to make sure you received the correct product/s and that they are not damaged.

Damaged or Incorrect Products
If one or more of your products is not correct or if it is damaged, please call us immediately at 877-714-3522 or email us at Please provide us with the following information:

Your Name
Your Address
Your Order Number
The Name/Size/Quantity of the Incorrect or Damaged Product/s
The Name/Size/Quantity of all Incorrect Product/s to be replaced

Requests for product returns must be authorized in writing and receive approval from Health911 before replacement merchandise or credit memo will be issued.

We will ship you a replacement or issue credit immediately upon confirmation!

Please return all products to:

Customer Service – Returns
Box 8327
Radnor, PA 19087

Please note: All exchanges or returns must be sent to the above address within 30 days of the order being received. No refunds or exchanges will be given without returning merchandise. Shipping and Handling is not refundable.
All refunds will be credited using your original payment method. Refunds will be processed within 3-10 business days after receipt of your return.

We appreciate your business and are sorry for any inconvenience!

The Health911 Team

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Disclaimer: Health911 Media, Inc.,, and any emails you receive from this website, provides health, fitness and nutritional information. This information is designed for educational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional. You should not use the information on this web site for diagnosing or treating a health problem, condition or disease, or use it as a substitute for any medication or other treatment therapy. The statements provided with any product on this web site have not been evaluated by the U.S. Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. If you have any concerns or questions about your health, you should always consult with a physician or other health-care professional. Some of the health imagery courtesy of Wikipedia.